Do You Still Get Duplicate Google Emails On Your BlackBerry?

28 May 2009

Author: admin | Filed under: BlackBerry

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Here’s the Scenario…

“I sent an email to my wife from my BlackBerry…”

“Seconds later, I receive a copy of the same email I sent ….Arggghhh”

Honestly, this has been on-going for the past two years - It’s something that I have always brushed aside to do - but never really got round to fixing.

I must emphasise, it is NOT a setting I have put in place - this happens by default on Google email accounts accessed via BlackBerry.

This problem appears to be related to the configuration of the Google mailbox.

In fact, a few mates have experienced the same issue - and have inadvertently accepted it as the norm.

Game over Buster

Until now, this issue has forever been on my to-do-list.

I spend more time deleting those damn emails than anything else… well not Anymore.

I’ve found the following step-by-step guide from BlackBerry very useful indeed.

To fix it, a filter needs to be created on your BlackBerry Instant Email service

To create a filter, perform the following steps:

(1) Log in to the BlackBerry Internet Service account.
For instructions on how to log in to the BlackBerry Internet Service account.

(2) Click the Filters icon next to the integrated Gmail webmail account.

bb google1 Do You Still Get Duplicate Google Emails On Your BlackBerry?

(3) Click Add a Filter to create a new filter.

bb google2 Do You Still Get Duplicate Google Emails On Your BlackBerry?

(4) Configure the filter so that email messages are not sent to the BlackBerry smartphone if the email message originates from the Gmail webmail account integration. To configure this filter, complete the following steps:

Type a name for the filter in the Filter Name field. For example, My sent Gmail email messages.
Set the Apply filter when field to “FROM” field.
Type the Gmail webmail address in the Contains field. For example, <user name>@gmail.com.
Select the Do not forward messages to device option.
Click Add Filter.

And that’s IT

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This entry was posted on Thursday, May 28th, 2009 at 12:46 pm and is filed under BlackBerry. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

4 Responses to “Do You Still Get Duplicate Google Emails On Your BlackBerry?”

Johnluffa Says:
June 4th, 2009 at 1:18 pm
Good News!!!
The (BlackBerry Internet Service) BIS 2.5 upgrade has made this process alot easier.
Simply deleting and re-applying your Google mail account should fix this…NICE

This upgrade also addressed related email issues.

Meanwhile, BlackBerry Internet Service 2.7 is now available with new improved features.
Blackberry Internet Service Says:
June 11th, 2009 at 9:58 am
[...] Do You Still Get Duplicate Google Emails On Your BlackBerry … [...]
Misi Says:
June 12th, 2009 at 1:00 pm
it’s so annoying receiving duplicate emails and even more so because it’s not straight forward to stop.
What irritates me the most is the fact that i’ve got one aol.com account, but i seem to get emails sent to aol.co.uk!!! so it means getting the same email twice. When you’re part of a chain mail it’s the most annoying thing ever! Luffa how can i sort this out?
Samuel Folkes Says:
June 17th, 2009 at 8:24 am
Haven’t been having that problen since the IMAP support included in the BIS upgrade. Used to annoy the hell out of me!

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